Shipping

Spend over €75,- in our webshop and you’ll get FREE shipping in Belgium. Didn’t quite fill your shopping cart? We charge €4,95 shipping cost for Belgium and €7,50 for The Netherlands.


Return

Returning your weborder

Iris’ Closet accepts returns purchased from www.iriscloset.be within 14 days of the delivery date. Unfortunately we don’t offer free returns. All costs and risks are borne by the customer.

Please fill in our return form and send your order back to the address below.

Iris’ Closet
Mieksebaan 127
2960 Brecht
Belgium

Return conditions:

  • Items have to be in their original condition and packaging. We will not accept items that have been damaged, worn or washed.
  • The goods need to be provided of the original tag
  • Sales items may not be returned

Please note that we are not responsible for any missing, late, or damaged returns. Depending on your bank, it can take up to 7 working days to process and get your refund back to you.

Returning in the store

Product(s) which are purchased in store, can be returned within 7 days of the purchase date. Bring your product(s) into store with your receipt to change for another item or gift card. Sale items may not be returned.

Damaged article?

Did you receive a damaged item? We hate it when that happens! Send an e-mail within 2 days to iriscloset@outlook.com listing the following:

  • Ordernumber
  • A clear picture of the damage
  • A description of the damage

If you have any other questions, do not hesitate to send us an email at iriscloset@outlook.com.

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